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HOURS OF BUSINESS

Our Hours of business are:

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  • Monday: 08:30 - 17:00

  • Tuesday: 08:30 - 17:00

  • Wednesday: 08:30 - 17:00

  • Thursday: 08:30 - 17:00

  • Friday: 08:30 - 17:00

  • Saturday: Emergencies only

  • Sunday: Emergencies only

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If you do have a emergency outside of these hours you are still able to contact us on the usual number, 01782 915349.

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Please see below for other Emergency numbers.

EMERGENCY CONTACTS

If you can smell gas please call the National Emergency Gas contact number on: 0800 111 999

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If you suspect a Carbon Monoxide escape please call: 0800 111 999

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  • DO open doors and windows to ventilate the property.

  • DO turn off the gas at the mains tap. This can usually be located near the gas meter and has a handle that can be turned 90 degrees. If the gas leak is in a cellar or basement, do not enter and instead evacuate the building.


If you suspect you have a gas leak or you smell gas, it is important that you don’t do any of the following as these could place you in further danger:

  • DON’T turn any power or light switches on or off.

  • DON’T light any sort of flame within the property.

  • DON’T use any appliances that could cause a spark.


Sometimes a gas leak can lead to you feeling physical symptoms such as dizziness, fatigue, nausea and headaches. These symptoms should ease when you leave the property, however we’d advise that you visit your GP as a precaution if you’ve been exposed to a gas leak.

If you find yourself with these symptoms but can’t smell any gas, it could be a sign of a carbon monoxide leak. Read Cedent's (Gas Emergency provider) carbon monoxide  guide to find out more. 

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*Source of information: https://cadentgas.com/emergencies/smell-gas

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